Here are some common questions posed by our customers throughout the time.
How much does it cost to translate my project?
Translation costs depend on language combination, number of words, subject matter, delivery time and other client requirements. Therefore, it is impossible to provide a standard price list. We utilize our TM databases to identify already translated or repeated text, so as to offer discounted prices and the best possible delivery date, to meet your needs. If you are interested in a professional translation, please send us an e-mail with your text and requirements and we will be happy to provide you with a no-obligation quote within a few hours. Please note that all documents remain strictly confidential, regardless if you decide to proceed with the translation.
How long will it take to translate my project?
Texto makes every effort to deliver projects as fast as possible. Turnaround vary depending on number of words and assignment requirements. Delivery time estimates are included in the no-obligation quote we provide to all potential clients and final delivery dates are indicated in the purchase order. At Texto we commit to always deliver our translations within the agreed upon schedules.
Will my information be kept confidential?
Absolutely. Texto treats all information (text, media, personal and business details, agreements, purchase orders, etc.) as strictly confidential, regardless if they are explicitly marked as such. We manage our projects on a need-to-know basis and we disclose to our partners only the information that is strictly necessary for the execution of a project. All our translators and other partners sign confidentiality agreements with Texto and undertake to treat all project data as confidential. A customized firewall along with a strictly monitored protocol of regular backups ensure the security and confidentiality of all projects and files handled by Texto.
In what format will my translation be delivered?
Translations are usually delivered in the same format as the original document, if submitted as a common electronic file such as .docx, .pdf or .txt. There is no additional charge for translations delivered in the original MS Word formats, however additional charges may apply when a project includes other media such as images, tables, illustrations, graphics, technical drawings, etc.